Frequently Asked Questions
Everything you need to know about your Maison Labiche experience.
How long does shipping take for embroidered items?
Since our signature embroidery is crafted with precision, please allow 3-5 business days for production before your order is shipped via your selected courier.
Do you offer international delivery?
Yes, Maison Labiche ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Can I return a personalized product?
Items that have been customized with specific text or designs are unique to you and cannot be returned or exchanged unless there is a manufacturing defect.
What materials do you use for your apparel?
We pride ourselves on quality and sustainability, using premium fabrics such as high-quality organic cotton jersey and fine wool blends for our collections.
How should I care for my embroidered garments?
To preserve the quality of the embroidery, we recommend washing your items inside out at 30°C and avoiding the tumble dryer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Alma for installments.